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National refrigerated logistics company achieved 9% labour cost reduction.

National refrigerated logistics company achieved 9% labour cost reduction

Assisted this national logistics business with post-merger performance improvement.

Key achievements:

  • Labour cost reduction in excess of 9% by redesigning rosters and staffing
  • Improved forklift productivity by matching equipment type and operating hours to operational requirements
  • Performed revenue and profitability analysis – cost to serve, lane balancing and rate normalisation/structuring
  • Identified various other improvement projects, prioritised actions and mentored the management team in execution
  • Developed visual boards in all of the sites to drive short interval control to front-line staff and achieve results

“Ulendo was responsible for delivering a 5-month Continuous Improvement engagement… across 4 states. He was highly results oriented and his commitment was second to none – driving our business units to stay on track, enabling them to deliver well in excess of the agreed target.

He displayed a very high degree of commercial acumen, as well as understanding and empathy for the challenges of our business. Ulendo was able to build strong rapport with our teams and shared his knowledge with them through ongoing coaching. This was a real benefit for us as the teams can now leverage this and deliver sustainable results… I strongly recommend Ulendo for similar roles.”

GM – National Refrigerated Logistics Company